Last Updated: 2024
Tishia Store ("we," "us," "our," or "Company") operates the tishia.shop website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store, including all related sites, applications, and services that link to this Privacy Policy (collectively, the "Site").
1. INFORMATION WE COLLECT
Information You Provide Directly:
- Account Registration: When you create an account, we collect your name, email address, password, and other profile information.
- Purchase Information: When you make a purchase, we collect billing address, shipping address, phone number, payment method details (processed securely through third-party payment processors), and order history.
- Communication: When you contact us via email at molinaisaac468052@aol.com or through our website, we collect the content of your messages, contact information, and any attachments.
- Customer Service: We collect information related to customer inquiries, returns, exchanges, and support requests.
Information Collected Automatically:
- Device Information: Browser type, operating system, device type, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, search queries, and referring website.
- Location Data: General geographic location based on IP address (not precise GPS location).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze site usage.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- Order Fulfillment: Processing, shipping, and delivering your orders; managing returns and exchanges.
- Account Management: Creating and maintaining your account; sending account-related notifications.
- Communication: Responding to inquiries; sending transactional emails (order confirmations, shipping updates, receipts).
- Marketing: Sending promotional emails, newsletters, and marketing communications (only with your consent where required by law).
- Site Improvement: Analyzing usage patterns to improve website functionality, user experience, and product offerings.
- Fraud Prevention: Detecting and preventing fraudulent transactions and unauthorized access.
- Legal Compliance: Complying with applicable laws, regulations, and legal processes.
- Customer Service: Providing customer support and resolving disputes.
3. DATA PROTECTION AND SECURITY MEASURES
Security Practices:
- We implement industry-standard security measures including SSL/TLS encryption to protect data transmitted between your browser and our servers.
- Payment information is processed through PCI-DSS compliant third-party payment processors; we do not store complete credit card numbers.
- Access to customer data is restricted to authorized personnel who require it for their job functions.
- We maintain physical, electronic, and procedural safeguards to protect your information.
Data Retention:
- We retain customer information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
- You may request deletion of your account and associated data, subject to legal retention requirements.
4. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information. However, we may share information in the following circumstances:
- Service Providers: Third-party vendors who assist with payment processing, shipping, email delivery, analytics, and customer service.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In the event of merger, acquisition, or sale of assets.
- Consent: With your explicit consent for specific purposes.
5. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information (subject to legal obligations).
- Opt-Out: The right to opt out of marketing communications and certain data processing activities.
- Data Portability: The right to request a copy of your data in a portable format.
To exercise these rights, please contact us at molinaisaac468052@aol.com with your request and verification of identity.
6. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies and similar tracking technologies to:
- Remember your preferences and login information.
- Analyze site traffic and user behavior.
- Personalize your shopping experience.
- Deliver targeted advertising.
You can control cookie settings through your browser preferences. However, disabling cookies may affect Site functionality.
7. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.
8. CHILDREN'S PRIVACY
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information and terminate the child's account.
9. CONTACT US
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:
Email: molinaisaac468052@aol.com
Website: tishia.shop
We will respond to your inquiry within 30 days of receipt.
10. POLICY UPDATES
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by providing additional notice. Your continued use of the Site following such modifications constitutes your acceptance of the updated Privacy Policy.
